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Cutting-Edge Methods Help Target Call Center Waste - My sait

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Cutting-Edge Methods Help Target Call Center Waste

This would help in improving the productivity of the agents and eliminating waste due to errors and rework, as well customer dissatisfaction. These steps can prove to be helpful in elimination of waste in the call center and bring about higher customer satisfaction level with the services provided. Additionally, it would mean happier employees and management.About the Author:Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for six sigma professionals including, lean six sigma, black belts, green belts, and yellow belts.Article Source: ArticlesBase.com - Cutting-Edge Methods Help Target Call Center Waste



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