The Policing Pledge

While still focusing on neighbourhood policing, the draft pledge included 12 main commitments which formed the basis of minimum standards to be adopted across the police service, along with information about local contact details, policing priorities and commitments for neighbourhood policing teams which will be specific to each team. But since publication of the Green Paper, it's been clear that there are some serious concerns about how these commitments could be implemented. So it was no surprise that the Pledge eventually adopted by Essex Police this month includes some key changes, particularly on response times. The initial commitment to respond to all 999 calls within 15 minutes has been replaced with the aim of "deploying to emergencies immediately, giving an estimated time ofarrival, getting to you safely, and as quickly as possible. In urban areas, we will aim to get to you within 15 minutes and in rural areas within 20 minutes." Similarly the commitment to answer all non-emergency calls within 30 seconds has been removed, and replaced with greater clarification of what the public can expect in terms of response to non-emergency situations. But the Home Secretary is still as enthusiastic about the value of the pledge. Speaking at the launch in Essex, she said: "The public are our strongest weapon in tackling crime and I passionately believe that empowering them to get a good deal through the Policing Pledge will play a powerful role in driving up the quality of policing for our citizens and in our communities. "I congratulate Essex police force for being the first force to fully implement the pledge for their public.

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